what are 
gray market products in Canada?

Gray market products are imported and/or sold by anyone other than Manfrotto Canada or a Canadian Manfrotto Authorized Dealer.

If you are purchasing a product from anyone other than Manfrotto Canada or a Canadian Manfrotto Authorized Dealer, we cannot guarantee that you are getting a Genuine Manfrotto Product.

You have spent a lot on your camera equipment, don’t take a chance with anything other than Genuine Manfrotto Product.

How do I know if I am in danger of purchasing gray market products?

look for these red flags

Any warranty that is not a manufacturer warranty could be suspect.
Example flagged terms below:

Warranty via Seller
USA/CDN Seller Warranty
CDN Coverage by Seller
Import Model
Seller Warranty
Off Market

How can I tell if I bought Gray Market Product?

Check the box for our QR Code. Often times, the QR code has been tampered with, removed or covered.


Normal QR Code

Examples of Tampered with QR Codes

It seems like I can save a lot of money purchasing from non-authorized reseller, why does it matter if it is gray market?

  • If you are purchasing products from an unauthorized reseller, you do not know exactly what you are getting. The product could be counterfeit, refurbished selling as new or simply not the item you thought you were getting.
  • Manfrotto cannot guarantee the integrity of Gray Market Product and therefore, it will be ineligible for our extended warranty.
  • Gray Market Products are ineligible for Manfrotto Authorized repair service.

If the deal seems too good to be true, it probably is....

A note about the Amazon Marketplace.

Manfrotto has Canadian Authorized Dealers that sell on the Amazon Marketplace.

However, there are some bad apples there. We have purchased several Gray Market Manfrotto products from the Amazon Marketplace.

We highly suggest that you purchase your items only from a Canadian Manfrotto Authorized Dealer, many of whom do legitimate business on the Amazon Marketplace.

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